BAHARI MOHAMED; NOOR AZIZAH NOORASHID; ARIFF FIRDAUS ZOLKEPLI. THE EFFECT OF SERVICE QUALITY ON CUSTOMER SATISFACTION AS MEASURED BY SERVQUAL: A CASE STUDY OF AUTOMOTIVE MAINTENANCE AND REPAIR SERVICE CENTER. Jurnal Al-Sirat, [S. l.], v. 20, n. 1, p. 79-90, 2022. Disponível em: https://ejournal.unipsas.edu.my/index.php/alsirat/article/view/227. Acesso em: 20 nov. 2024.