Does Knowledge Protection Influence Higher Education Institutions’ Performance?

Abstract

Knowledge management (KM) remains highly relevant in this knowledge-based economy. In an attempt to explain why KM is still relevant, this study examines organisational KM capabilities, including internal processes, as proposed in the theory of Knowledge Management Capabilities. Specifically, the goal of this study is to investigate the relationship between knowledge protection processes and performance among private higher education institutions (PHEIs). Data collected from 261 respondents at 19 PHEIs in Malaysia is analyzed using IBM SPSS Statistics 20. The results reveal that knowledge protection processes have a positive and significant impact on PHEIs' performance. This study also adds the useful insight that academics in PHEIs must be able to contribute to protecting organisational knowledge.